draw.io Support

draw.io Support Desk

Portals

  1. draw.io for Confluence and Jira Desk

    This desk provides commercial support for users of the draw.io for Confluence and Jira integrations only.

    For support with free products, such as app.diagrams.net and draw.io desktop, please see https://github.com/jgraph/drawio

  2. diagrams.net Desk

    Welcome! You can raise a diagrams.net Desk request from the options provided.

  3. Compliance-Security-Privacy

    Welcome! You can raise a request for Compliance-Security-Privacy using the options provided.

  4. Temp JSM

    Welcome! You can raise a request for Temp JSM using the options provided.

Suggested forms

  • Technical support for draw.io for Confluence and/or Jira in draw.io for Confluence and Jira Desk

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • draw.io for Confluence and Jira Licensing and billing questions in draw.io for Confluence and Jira Desk

    Choose this if you have questions about licensing or billing.

  • draw.io for Confluence and Jira Product trial questions in draw.io for Confluence and Jira Desk

    Trying out our product and want more information? Select this and we'll be happy to answer your questions.

  • Technical support in diagrams.net Desk

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

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